Repairs are free when covered by our policy, but the customer will pay for shipping both ways. * However, in the case of purchase from cross-border EC, there is no guarantee of replacement / repair. Please note.

※If you purchased the product at WorldShopping BIZ and there is a defect in the delivered product, please contact WorldShopping BIZ within 8 days after the product arrives.

Also, if you use WorldShopping BIZ, please contact WorldShopping BIZ as your store of purchase regarding the one-year repair warranty.