I live overseas, can I purchase your products?
Currently, our EC site ships overseas by purchasing through the proxy purchase service WorldShopping BIZ. If you live overseas, please use WorldShopping BIZ.
If you purchased the product at WorldShopping BIZ and there is a defect in the delivered product, please contact WorldShopping BIZ within 8 days after the product arrives.
Please see below for details of proxy purchase service by WorldShopping BIZ.
International Shipping
1.When you access the website from overseas, the “WorldShopping Cart” will be displayed automatically.
2.Add your favorite items to the WorldShopping cart.
Click “Add to Cart” of the WorldShoppinng banner to proceed to buy your favorite items.
The cart will only appear for items that can be purchased from your country.
→Explore WorldShopping Guide for More details.
Fee
WorldShopping will charge 10% service on the “Total Product Price”*. Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee and Other Fees (If any). See WorldShopping Fees for details.
*Total Product Price=(Product Price + Domestic Shipping Fee in Japan).
payment
About Overseas Delivery
You can request "Worldshopping'' to buy itmes on behalf of you and to have them shipped. WorldShopping purchases Japanese products on your behalf and delivers them around the world.
→Explore How WorldShopping Purchases and Delivers As Your Agent to know more.
For International Customers
As WorldShopping buys a product on behalf of the customer, we can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping. We request your understanding of the issue and please confirm all the product details before placing the order. For more details, see here
About inquiry
Inquiries to our shop are basically handled only in Japanese. Please note that we cannot respond to inquiries in other languages. You can contact WorldShopping from the link below.
WorldShopping Contact (Simplified Chinese)
WorldShopping Contact (Traditional Chinese)
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