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True wireless model[…
[AM-TW01] Troublesho…
Q
One of the earbuds doesn't take a charge.
Q
I can't charge. / It won't turn on.
Q
I put it in the case but it's still connected to Bluetooth.
Q
My socks are loose.
Q
It's broken.
Q
I hear noises. / I can't hear any sound.
Q
I put the earphones in the case, but the song is still playing. / It won't disconnect.
Q
The app won't connect.
Q
There's no sound.
Q
I can't pair.
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